We're excited about the new Windchill server, and would like to try using it to work collaboratively on our CREO models this build season. I have a small group of students ready to start designing some stuff right away, but I'm having trouble adding them to our Windchill project. The students who were already on Windchill seem to still be there, but if I search for other returning team members the search comes back empty. They can still login to their PTC accounts, but I can't find them on Windchill. We have been able to add a new student who just created her account a week ago, it seems to only be a problem with older accounts. Does anyone have any suggestions?
Thanks,
Noa Rensing
FRC Team 2877 The Ligerbots
Newton MA