Presenting Multiple Languages in same Integrity 10.4 Prod Server

Hello All,

I searched the forum and did not see any threads addressing this question, please refer me to a previous thread if this has already been discussed.

Our group is looking to extend use of a single Integrity 10.4 Production Server instance to groups who do not speak english or have trouble with english. Our build of Integrity has been developed/configured in English only. I've been tasked with brainstorming ways to present all field names on all item types in different languages, within the same Integrity instance. By this, I mean that Users must have a means of viewing a ticket and having the ability to see the field names in languages other than English. Field values are currently out of scope. My current thoughts are rather basic:

1. Present each field name in all possible languages on the same item presentation template.
   1. Example (English, Spanish, French): Field Name | Nombre del Campo | Nom de domaine = Field Value
   2. Cons:
      1. stretches out the field names of each field
      2. makes the presentation template very busy looking
      3. significantly reduces item presentation real estate
      4. Once we need to support 5 or more langauges, none of the fields will fit on the screen.
2. Create functionality for user to select language from a "Select Language" pick value field.
   1. User views ticket/item, edits the "Select Language" pick field value, sets it to language of choice.
   2. Functionality exists to support changing item presentation relevance rules so that the field name is presented only in the language chosen.
   3. Cons:
      1. Once "Select Language" is changed and committed on item ID 123456, the item presentation for item ID 123456 is changed to the language for all users. Users who come to view item 123456 later will see it presented in the language last specified in "Select Langauge".
      2. Non-English reading users have to change "Select Language" on all items they visit. This is inefficient and not a good user experience.

If there was a way to associate individual users with their respective languages, and then identify the language to present to each user based on this relationship, then it would be a lot more effective and professional. Has anyone else ever approached this issue or have thoughts/comments/ideas?

Thanks,

Bryan